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Tel: +603 7724 4069
Email: info@miele.com.my

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Contact Centre Operating Hours
Monday - Friday:
9:30 am - 5:30 pm
Closed on Saturdays, Sundays and Public Holidays.

Sales Hotline Hours:
Monday - Saturday:
10:00 am - 7:00 pm
Closed on Sundays and Public Holidays.

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Customer information

This section contains an overview of brochures, manuals and user guides.

User manuals


Please enter either the name of the product, e.g. W 1715 or the serial number


Product name:
Serial number:

The serial number can be found on the name plate.

Where is the name plate?
Operating Instruction Manual Mat. No.:

Please enter the material number for the operating instruction manual you are looking for here.

Helpful advice and information

About 100 years ago washing was done by hand. But as early as the beginning of the twentieth century the first washing machines were developed and significantly simplified the daily routine of housewives. Since then, many technological innovations that represented fundamental milestone in laundry care have been developed by Miele.
Here, in addition to interesting information on materials, we offer you numerous tips for stain removal and explain the meaning of the care symbols.
Our wish is for you to have clean and stain-free laundry at all times!

Textiles and their care

You have more than likely stood in front of a mound of laundry and asked yourself - what can I wash together and more importantly, how do I wash it? In most cases it turns out well, but occasionally there is an unpleasant surprise. Your favourite pieces shrank or became discoloured. In essence, the nature of textile fibres determines their care. For this reason, certain ground rules should be observed. In this chapter we clearly describe the most important fabric types and their care so that you can start a programme in the future with peace of mind.

Find out more

Care symbols

Whether washing, drying, ironing or dry-cleaning: there are signs and symbols for everything that convey certain dos and don'ts.
Here we explain the most common care symbols of your laundry and clothing to you so that you can care for your textiles in the best possible way.

Find out more